The Acworth Business Association needs a platform where their members can easily manage their own profiles, register for events, and pay for membership.  Their old Drupal 6 site was limited in it's ability to manage their members, create events and track attendance.

Previously, members did not have the ability to manage their own business information.  Applications were on paper, and there was no easy way for the Board of Directors to see which members attended which events.  All changes to the site, including adding events and updating member contact information, was performed by an outside management company.

Concerned with a lack of transparency, the Board of Directors contracted Scott Sawyer Consulting to create a site that would empower members to manage their own information, replace the paper records (including applications and attendance sheets), and manage their membership renewals.  Additional features would include facilitating business referrals and automating communications, and hosting video testimonials.

Drupal 7 was a massive upgrade, both in terms of being more user and mobile friendly, as well as enhanced content and user management capabilities.  We provided a dedicated help support system to onboard new members as well as educate existing members of the new processes.  With members having the ability to manage their own business information, the management company had a reduced burden of maintaining the site, and online renewal process improved the membership renewal rates.